On their 22nd wedding anniversary, Sholom discusses the palliative care of his late wife, Erminia. Erminia made the graceful decision to transition to end of life care - motivated by spirituality. Sholom appreciates the care for his wife and talks about his gratitude practices.

Giovanna, Dori and Irene discuss whether empathy can be taught and how it can enhance therapy. Gratitude is talked about as a response to grief, and as a recognition for the lessons learned. The three doctors have a conversation about the lasting impact patients have when a personal connection is made.